How much it really costs to send money to Cuba

A low fee doesn't always mean a cheap transfer. Learn how to spot the exchange rate spread, possible surcharges and other costs so you can check the final price before confirming your transfer.

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Four costs worth checking

When a service says “no fees”, it may be referring only to the fixed fee. Here are four sources of cost worth checking before deciding how to send.

Exchange rate spread

This is the difference between a reference exchange rate and the rate the service applies. It can affect the final amount even if the advertised fee is low.

Payment method surcharge

Some services apply different conditions depending on whether you pay by card or bank transfer. Check each option before confirming.

Intermediary bank costs

Correspondent banks may be involved in some international transfers. Check whether their costs are included or may be deducted from the amount received.

EUR → USD/MLC conversion

If you send in EUR and the recipient is paid in USD or MLC, check the rate applied to the conversion and the final amount.

Comparison: what the website says versus what you pay

A table of the points where costs can appear. The “possible industry practice” column describes patterns you may find in the industry: always check each service's conditions before sending.

Aspect	VeltroPay	Possible industry practice
Visible fee before paying	Breakdown available in the calculator	The fee may be shown without detailing the spread.
Applied exchange rate	Shown before confirming	May be shown at the end of the process.
Conditions by payment method	The applicable price appears before confirming	May vary depending on whether you pay by card or bank transfer.
Intermediary costs	The calculator shows the expected amount for the recipient	May be deducted from the amount the recipient receives.
Total cost	Fee and conversion visible before confirming	The advertised price may not reflect every cost.

See comparison with specific services Transparency policy

How to check the real cost before sending

Before confirming a transfer to Cuba, run through this list. If a service doesn't explain any of these points, ask for the information you need to compare.

Ask to see the exchange rate applied, not just the fee.
Ask exactly how much the recipient will receive, in their currency.
Check if there are different conditions for using a card or transfer.
Read the information about intermediary bank costs.
Check whether the price or delivery time changes depending on the time or day.
Check the published delivery times for the recipient's area.

How we do it at VeltroPay

Before you confirm your transfer, we show you:

The amount you send in EUR.
The exchange rate applied.
The expected amount for your family member, in their currency.
The total price applicable to the chosen method.
The estimated delivery time according to method and destination.

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Frequently asked questions about fees

What exactly does “no hidden fees” mean?

It means you can review the fee, the applied exchange rate, any cost associated with your chosen method and the expected amount for the recipient — all before you pay. Always check the final summary in the calculator before confirming.

Is it true that some services charge a €0 fee?

An advertised fee of €0 doesn't necessarily mean a total cost of €0. The service may apply an exchange rate that differs from the reference rate. To compare, check how much the recipient receives with each option for the same amount sent.

How do I check the actual cost before sending money to Cuba?

Compare how much you send, how much your family member receives and what exchange rate applies. Also review any costs associated with the payment method or intermediaries before confirming.

Do payment methods affect the final cost of a transfer?

They can. The current conditions for each available method are shown at checkout. Review the final price before choosing and confirming your payment.

Is there a minimum or maximum amount to send?

Operational and compliance limits may vary. The calculator shows the amounts available and, where appropriate, additional documentation may be requested to complete the transaction.

What happens if the recipient's bank applies a fee?

External costs may depend on the issuer, a withdrawal or a later conversion. Check the current terms of the recipient's bank or card; VeltroPay doesn't control those charges.

Is there a surcharge for sending at night or on weekends?

The calculator shows the price in force when you confirm. Delivery times and payment confirmation depend on the method, banking hours and operational availability.

Guides to help you understand your transfers

More material on fees, methods and delivery times.

Compare with other services

VeltroPay compared with well-known alternatives on the market.

Other services and sending routes

Provinces with delivery coverage

Quick glossary

Key terms that appear when sending money to Cuba.

Calculate your transfer with clear costs

You'll see how much you're sending, the expected amount for your family member, and the total price before confirming.

Go to the calculator