Who we are

About VeltroPay

We're the company behind the money transfers and top-ups your family in Cuba receives at home. Here's who's behind it, what we do and how we work.

Why we exist

Sending money to Cuba has meant the same thing for years: fees that show up at the end, exchange rates that shift between the moment you pay and the moment it arrives, and a family that has to leave home and queue to collect it.

VeltroPay was born to remove those three frictions. You see the final price from the very first moment, with the fee included in the calculator. The exchange rate is locked in when you confirm your request and doesn't change afterwards, even if the payment takes time. And the money reaches your family wherever they are: as cash delivered to their door or credited directly to their card.

We serve Cubans all over the world who send money to their family in Cuba. You pay in euros; we take care of the rest.

Corporate activity

Provider of B2B solutions and infrastructure for the payments sector. VLPAY LLC's commercial activity is identified and classified under the following North American Industry Classification System (NAICS) codes.

NAICS 513210

Software

NAICS 519290

Data

NAICS 611430

Education

NAICS 541611

Consulting

The NAICS codes describe VLPAY LLC's declared activity; they are not a licence or a regulatory authorization. See the details in the legal documentation.

Ownership and operational transparency

This service is provided by VLPAY LLC under its VeltroPay trade name. For your security, the exact terms of your transaction — including those that apply to payment by bank transfer and confirmation that the currency to be received in Cuba is USD — will be shown on screen before you complete the operation. A copy of this agreement will be saved in your user profile.

Legal name
VLPAY LLC
Registration number
0008125981
Trade name
VeltroPay
Activity
B2B solutions for the payments sector.
NAICS
513210 (Software) · 519290 (Data) · 611430 (Education) · 541611 (Consulting)
From
The Americas, Europe, Asia and Africa
Delivery
Cash delivered to their door or deposit to an MLC, Clásica or Tropical card

Corporate headquarters

  • Tallinn

    Lõõtsa tn 5-11

    Lasnamäe linnaosa

    11415 Tallinn, Harju Maakond

    Estonia

  • Dublin

    The Black Church

    St Mary's Place North

    Dublin 7

    D07 P4AX

    Ireland

  • London

    128 City Road

    EC1V 2NX

    United Kingdom

  • Albuquerque

    7501 Jefferson St NE

    Albuquerque, New Mexico 87109

    United States

And how is my payment protected?

Payment controls, card authentication and support channels have their own page, with details of each measure.