Organized support

How can we help you?

Get quick answers from the assistant, and use a trackable channel for cases that need review.

Contact information

Immediate help

For status updates, quotes, transfers and top-ups.

Corporate headquarters

100% online service

VLPAY LLC · Registration number: 0008125981

Postal addresses. The service is provided online.

Transfers from the Americas, Europe, Asia and Africa
Deliveries throughout Cuba

Connect Telegram to your VeltroPay account to check statuses and move your transfers forward without waiting for an agent.

You need a VeltroPay account to link Telegram. Sign up free or sign in and connect it from your profile.

If a case needs direct contact, our team can reach out to you personally through the most suitable channel.